1、“Your trip to Hainan is drawing to a close” is a part of welcome speech. （ ）
A、对
B、错
2、It is reported that communication is made up of _____% of verbal and _____% of body language.
A、50,50
B、100,0
C、70,30
D、30,70
3、Unnatural smile looks fake and uncomfortable, so don’t smile. （ ）
A、对
B、错
4、When you introduce the travel agency, you would tell the full name of travel agency to tourists. Of course, don’t forget to take every chance to ______ your company
A、exaggerate
B、adverse
C、defame
D、advertise
5、When you make introduction to tourists, you may not only introduce the travel agency that offers the service, and introduce the ________ or other colleagues who accompany the tour group all the journey.
A、coach
B、driver
C、each other
D、family
