1、What should do when check in the hotelwitha reservation?
A、Confirm the informationof breakfast.
B、Check the reservation.
C、Show the passport/ID card.
D、Offer the name of reservation.
2、What should I do if passenger’s baggage is overweight?
A、It doesn’t matter just let it go.
B、Throw it.
C、Pay for the excess kilos.
3、If you are going to listen to an accident, what questions you may ask before listening?
A、When did it happen?
B、What was the result?
C、Who was involved?
D、Why did it happen?
4、Q: How is the woman going to travel?
A、By car
B、By train
C、By taxi
D、By plane
5、Q: According to the man, at what time could the woman arrive at the station?
A、10:45
B、10:40
C、10:35
D、10:30
