1、The goal of staff training is to enhance employee quality, improve productivity and meet future needs of the ______.
A、employee
B、manager
C、organization
D、individual
2、After the staff training, the company need some ______ system to test the effects of training.
A、training
B、valid
C、evaluation
D、supporting
3、Genrally speaking, there are two ways of staff training: the traditional face-to-face training and ______ training.
A、pilot
B、group
C、individual
D、online
4、When writing a complaint letter, we had better use _____ voice to make the statement seem objective.
A、active
B、passive
C、pessimistic
D、optimistic
5、I prefer learning by myself to ______ the staff training of the company.
A、attended
B、attending
C、attend
D、attendance
6、If I am working at my desk, I always stop _____ the phone.
A、answering
B、to answer
C、receiving
D、to receive
7、_____ having written to them for a long time, she has received no reply.
A、In spite
B、Because of
C、Due to
D、Despite
8、_____ further increases in your prices, we are changing supplier.
A、Despite
B、Following
C、Because
D、However
9、I have complained about the problem twice before. _____, you have taken no action to resolve the issue.
A、Moreover
B、Furthermore
C、Nevertheless
D、Therefore
10、The whole process of staff training includes needs analysis, instruction design, ______, implementation and evaluation.
A、validation
B、performance
C、testing
D、application
