第六章单元测试

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1、An invitation letter is a kind of social letter,it is divided into formal invitation and informal invitation.

A、对
B、错

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2、What attitude should we keep when we invite customers?

A、Self-centered
B、Polite
C、Casual
D、Cold

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3、The premise of finding a target client customer is that the the customer is interested in the company.

A、对
B、错

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4、Which of the following dining phrases does not fit the context ?

A、Please look at the menu first
B、I hope we can meet again.
C、You go ahead.
D、Thank for your kind invitation.

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5、What kind of environment should l choose to eat with my clients?

A、Peaceful environment.
B、Beargarden
C、A place that makes you feel good.
D、The place that customers don’t like.

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6、If you want to invite a client for dinner,you should first underatand the customer’s taste ,taste and dinner habits.

A、对
B、错

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7、Which of the following expressions is correct when a customer comes to the company?

A、Welcome to our company.
B、If the boss is not available,politely make an appointment for anither time.
C、I ‘ll contant our boss,please wait a moment.
D、I ‘ll show you to the reception room first.

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8、If two people don’t want to pay the bill together mean “Let’s take AA system”

A、错
B、对

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9、When receiving customers at the airport ,if the customer has airsickness or other physics discomfort should be timely .

A、错
B、对

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10、Always adhere to the concept of customer first.

A、错
B、对

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职场英语