A、对
B、错
A、错
B、对
A、all of the above
B、by telephone or letter
C、in person
D、by a combination
A、对
B、错
A、Review
B、Agenda-setting
C、Evaluation and repositioning
D、Clarification of the facts
E、Closing
A、Identify needs
B、Map concessions
C、Learn the stakeholders
D、Find connections
E、Research
F、Prioritize
A、错
B、对
A、错
B、对
A、错
B、对
A、对
B、错