1、Tourism destinations in every corner of the globe have the tendency to experience a disaster of one form or another at certain point in their history.
A、错
B、对
2、What are the common principles in crisis management?
A、Collaboration
B、Commitment
C、Communication
D、Coordination
3、Which of the following is not included in the pre-planning phase?
A、to establish a communication center
B、to set up communication channels
C、to establish a crisis management team
D、to develop a crisis management plan
4、What is the first phase of WCTC responses to 9/11 attacks?
A、no involvement
B、well prepared
C、not prepared, not properly staffed
D、active involvement
5、How many stage(s) does WCTC’s post-terrorist attack marketing campaign include?
A、one
B、three
C、four
D、two
